Glow Loyalty Help Guides
Setup, rewards, points, referrals, storefront, integrations, billing, and troubleshooting guides for Glow Loyalty.
By Sergey and 4 others5 authors87 articles
- How do I install Glow on my Shopify store?
- How do I complete the Glow setup wizard?
- How can customers earn points in Glow?
- How many points should customers earn for each order?
- How do I give points for signup, birthdays, and anniversaries?
- Which Glow plan should I choose?
- How do I use the Glow dashboard setup links?
- Getting started with Glow Loyalty
- How do I change my Glow loyalty settings?
- How do I set points for orders and exclude shipping or tax?
- Can I stop certain customer tags from earning points?
- What happens to points when an order is refunded or returned?
- Can customers earn points before an order is paid?
- Which fields can I use in custom order rules?
- How do I award different points for specific collections?
- How do I award points for custom customer actions?
- How do I award points only for Shopify POS orders?
- How do I award points to Shopify customers?
- How do I create custom order rules for points?
- How do I set customer points to expire?
- Where do customers enter their birthday?
- How do I create a fixed amount discount reward?
- How do I create percentage and free shipping rewards?
- How do I create a flexible points reward?
- How do I limit when customers can use a reward?
- How do I make rewards available only to certain VIP tiers?
- How do I control what happens when customers redeem rewards?
- Can customers use more than one discount code on an order?
- Do Glow reward discounts work with subscriptions?
- How do customers redeem their points?
- How do I offer a free product as a reward?
- What rewards can I offer customers in Glow?
- How do I give points to customers and friends for referrals?
- Should referrals reward signup or first purchase?
- How do I set up referral discounts safely?
- How do I track referral performance?
- How do I make referral links share my homepage?
- How do I set up a referral program in Glow?
- How do I set up VIP tiers and point multipliers?
- How do I enable the Glow app embed in my Shopify theme?
- How do I show or hide the loyalty widget on specific pages?
- How do I use referral links in storefront campaigns?
- How do I add Glow to checkout, customer accounts, and Shopify POS?
- How do I move the loyalty widget on mobile?
- How do I add Glow to Shopify customer profiles?
- How do I add text to the rewards launcher button?
- How do I enable the Glow checkout extension?
- How do I hide the Rewards button on my store?
- How do I open the Glow widget from a link or custom button?
- How do I preview and customize the loyalty widget?
- How do I reposition or restyle the loyalty widget?
- How do I show customer point history and rewards on a Shopify page?
- How do I show points earned on product pages?
- How do I use Glow with Shopify POS?
- What do customers see in my loyalty program?
- How do I schedule loyalty reminder and point expiration emails?
- How do I customize the loyalty widget design?
- How do I add my logo to Glow?
- How do I customize Glow loyalty emails?
- How do I customize or translate text in Glow?
- How do I remove Glow branding from the loyalty widget?
- How do I use custom fonts in the loyalty widget?
- How do I use Glow API keys and webhooks?
- How do I add or remove points for a customer?
- How do I export loyalty members and point activity?
- How do I let only approved customers earn points?
- How do I safely import customers or update points in bulk?
- How do I save customer loyalty data to Shopify?
- How do I store less customer data in Glow?
- What is an active member in Glow?
- Why isn't my loyalty program working as expected?
- Why isn't the loyalty widget or product points block showing?
- Why can't I access a Glow feature or setting?
- How do I stop bot customers from earning points?
- Why are customer accounts being created automatically?
- Why aren't Glow discount codes working?
- Why aren't login and registration links working?
- Why didn't my customer earn points for an order?