To customize the colors and fonts, you can go to Settings > Widget Design. There you will see a preview of precisely what your glow widget will look like to new customers.
You can also select a customer from the dropdown to see how the site looks for a logged-in user. This could also come in handy if you need to troubleshoot issues for a customer.
In addition to just previewing the widget, you can adjust the colors and fonts to match your site. Adjusting the font does require being on a paid plan.
Note: There is no save button, the changes are saved automatically.
You can edit the text of the glow widget by going to the translation section.
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Please let us know if you have any questions.
Sincerely,
The Glow Team