Glow’s loyalty program empowers your customers to earn points and redeem them for exciting rewards, all within a seamless shopping experience on your website. Here’s a breakdown of how it works:
How Customers Use the Glow Widget
Accessing the Widget: Customers can access the Glow loyalty widget directly from your website. By default, we’ll place a "Launcher" button in the bottom-right corner of your website. Clicking this button will open the widget, which provides a user-friendly interface for interacting with your loyalty program. Glow offers two styles for the widget:
Traditional Pop-Up: A larger, full-screen overlay that provides a detailed interface for managing rewards.
Mini Launcher: A compact, chat-style widget that allows customers to browse and interact with the loyalty program while continuing to shop.
Viewing Points and Rewards: The widget allows customers to see their current points balance and browse the rewards available to them. Each reward will display the points required for redemption. If a customer doesn’t have enough points for a particular reward, they will be shown the number of additional points needed to unlock it.
Redeeming Rewards:
When a customer has enough points for a reward, they can click the "Get Reward" button.
Once redeemed, the discount code for the reward will be added to their personal discount list within the widget.
Using Discount Codes:
Customers can either "Copy to Clipboard" to manually paste the discount code during checkout or click "Apply" to automatically apply the discount to their Shopify cart.
This straightforward process ensures customers can take full advantage of your rewards program, enhancing their shopping experience and encouraging repeat purchases.
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Please let us know if you have any questions.
Sincerely,
The Glow Team