If you’re no longer using Glow, follow these steps to remove it cleanly from your Shopify store. This will stop billing and hide all Glow widgets from your storefront.
1) Uninstall the app in Shopify
In Shopify Admin, go to Settings → Apps and sales channels (or Apps in older admin).
Find Glow: Loyalty & Rewards.
Click Uninstall and confirm.
Billing note: Uninstalling ends future charges per Shopify’s billing rules. Any proration/refunds are handled by Shopify.
When you uninstall the app, Shopify will send us a notification, and your account will automatically be closed. Any subscription you have with Glow will also be canceled, and all points, members and other data associated with your account will be removed.
Since this is an automated process, please be sure you'd like to cancel before uninstalling the app.
Note: Once your data is erased, it cannot be recovered.
2) Clean up menus/pages - Optional
Remove links to Rewards/Loyalty pages if you created them.
Delete any standalone “Rewards” page you no longer need.
Please let us know if you have any questions.
Sincerely,
The Glow Team