When you first set up your Glow account, you'll be taken through the setup wizard. If you'd like to come back later and change any of the settings in the wizard, you can launch the wizard from the "Home" screen.
This will walk you through the same process you went through when you first configured your account.
Adjusting Other Settings in Glow
In addition to using the setup wizard, you can modify your settings directly from the Settings > Account Settings page. This page allows you to customize various aspects of your rewards program to better suit your business needs. Below is a breakdown of the settings you can adjust and how they work:
Basic Settings
1. Points Name
You can rename the points your customers earn to reflect your brand identity. For example, instead of "Glow Bucks," you could call them "Star Points" or "Reward Dollars." Simply type your desired name into the Points Name field and click "Save Settings."
2. Reward Options
Select the types of rewards you'd like to offer. Use the checkboxes to enable or disable specific rewards, such as:
Signup: Award points to customers when they create an account.
Place an Order: Reward customers with points for every purchase.
Celebrate a Birthday: Offer points to customers on their birthday.
Have an Anniversary: Give points on the anniversary of when customers joined your program.
Refer Friends: Reward customers who refer others to your store.
Award Guest Checkouts: Provide points for guest checkout purchases (ideal for encouraging account creation).
3. Reward Your Customers
Define how many points customers can earn for various actions:
Signup Bonus: Set the number of points awarded when a customer signs up.
Points per Purchase: Specify how many points customers earn per dollar spent. For example, entering "10.00" means customers earn 10 points for every $1 they spend.
Birthday Reward: Determine how many points customers receive on their birthday each year.
Anniversary Reward: Set the points awarded annually on the anniversary of a customer joining your program.
Note: Points calculations are limited to two decimal places and rounded appropriately.
4. Shipping & Taxes
Decide whether points are awarded based on the subtotal or total value of an order. Use the dropdown menu to include or exclude shipping and taxes from rewards calculations.
5. Colors
Customize the appearance of your rewards program to align with your branding:
Main Color: Choose a primary color for the program's interface.
Contrast Color: Select a complementary color for better visibility and aesthetics.
To change colors, use the color picker tool or enter a hex color code directly.
6. Other settings
These settings are shown at the top of the settings page and allow you to adjust more of the look and feel of the system
Account Information: Update your business name, contact details, or timezone to ensure accurate program details.
Widget Style: Choose between the Modern (Recommended) design or a Pop Up style for your loyalty widget.
Logo: Upload a custom logo or enter text to display in the widget (text option is for the Modern style only).
Launcher Icon: Customize the icon customers click to open the loyalty widget by selecting one from the gallery or uploading your own.
Glow Bucks Icon: Add a personalized icon for Glow Bucks (recommended size: 100px x 100px, with transparent backgrounds).
Glow Bucks Display: Adjust how points are shown, such as “[Number] [Name],” to align with your brand’s tone.
Don’t forget to click Save Settings after making your changes to apply them.
Related Articles:
Please let us know if you have any questions.
Sincerely,
The Glow Team