You may want to allow only customers you've vetted and approved to earn points with your program. By default, all customers will be able to earn points. If you'd like to lock your program down to only those customers you've approved, you can do the following.

Go to Settings > Account Settings > VIP Multiplier and set the Default VIP Multiplier to 0.00.

This will make it so that every new customer who signs up will automatically have their VIP multiplier set to zero and earn zero points for any action. They would be inactive, not count toward your plan totals, and not gain any additional points in the future.

You can search for customers who would like to participate in the program by going to "Members." Once on their member profile page, you can set their VIP Multiplier to 1.

Note: This method will not work if you want to award customers sign-up points. Sign-up points will have to be manually awarded to the customer when you enable them.

Please let us know if you have any questions. 

Sincerely,
The Glow Team