Glow

Use Settings > Email Templates to enable and schedule Glow's automated reminder emails. The schedule controls are inside each email template, not in a separate calendar page.

How do I schedule loyalty reminder and point expiration emails?

Use Glow's built-in design settings first, then use Custom CSS only when you need a more specific styling change.

How do I customize the loyalty widget design?

Add your logo in Settings > Account Settings > Design when you want Glow's customer-facing experience to match your store branding.

How do I add my logo to Glow?

Glow sends automated emails when customers join your loyalty program, earn points, redeem rewards, receive referral rewards, and reach other loyalty milestones. You can customize these emails in two places:

How do I customize Glow loyalty emails?

Use Settings > Translation to edit the customer-facing text Glow shows in the loyalty widget, email templates, Program Rules, and other loyalty surfaces that use Glow text.

How do I customize or translate text in Glow?

How you remove Glow branding depends on which widget style your store uses. The Pop Up widget removes Glow's powered-by branding automatically on paid plans. The Modern widget currently shows…

How do I remove Glow branding from the loyalty widget?

On paid plans, Glow gives you two ways to adjust loyalty widget fonts:

How do I use custom fonts in the loyalty widget?

Sergey Rebbe

Brandon Swift

Chris Rak

Customize email templates, translations, widget design, fonts, logo, and branding.

Emails, Branding, And Localization

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