Glow Loyalty Help Guides
Setup, rewards, points, referrals, storefront, integrations, billing, and troubleshooting guides for Glow Loyalty.
By Sergey and 4 others5 authors87 articles
How do I install Glow on my Shopify store?
How do I complete the Glow setup wizard?
How can customers earn points in Glow?
How many points should customers earn for each order?
How do I give points for signup, birthdays, and anniversaries?
Which Glow plan should I choose?
How do I use the Glow dashboard setup links?
Getting started with Glow Loyalty
How do I change my Glow loyalty settings?
How do I set points for orders and exclude shipping or tax?
Can I stop certain customer tags from earning points?
What happens to points when an order is refunded or returned?
Can customers earn points before an order is paid?
Which fields can I use in custom order rules?
How do I award different points for specific collections?
How do I award points for custom customer actions?
How do I award points only for Shopify POS orders?
How do I award points to Shopify customers?
How do I create custom order rules for points?
How do I set customer points to expire?
Where do customers enter their birthday?
How do I create a fixed amount discount reward?
How do I create percentage and free shipping rewards?
How do I create a flexible points reward?
How do I limit when customers can use a reward?
How do I make rewards available only to certain VIP tiers?
How do I control what happens when customers redeem rewards?
Can customers use more than one discount code on an order?
Do Glow reward discounts work with subscriptions?
How do customers redeem their points?
How do I offer a free product as a reward?
What rewards can I offer customers in Glow?
How do I give points to customers and friends for referrals?
Should referrals reward signup or first purchase?
How do I set up referral discounts safely?
How do I track referral performance?
How do I make referral links share my homepage?
How do I set up a referral program in Glow?
How do I set up VIP tiers and point multipliers?
How do I enable the Glow app embed in my Shopify theme?
How do I show or hide the loyalty widget on specific pages?
How do I use referral links in storefront campaigns?
How do I add Glow to checkout, customer accounts, and Shopify POS?
How do I move the loyalty widget on mobile?
How do I add Glow to Shopify customer profiles?
How do I add text to the rewards launcher button?
How do I enable the Glow checkout extension?
How do I hide the Rewards button on my store?
How do I open the Glow widget from a link or custom button?
How do I preview and customize the loyalty widget?
How do I reposition or restyle the loyalty widget?
How do I show customer point history and rewards on a Shopify page?
How do I show points earned on product pages?
How do I use Glow with Shopify POS?
What do customers see in my loyalty program?
How do I schedule loyalty reminder and point expiration emails?
How do I customize the loyalty widget design?
How do I add my logo to Glow?
How do I customize Glow loyalty emails?
How do I customize or translate text in Glow?
How do I remove Glow branding from the loyalty widget?
How do I use custom fonts in the loyalty widget?
How do I use Glow API keys and webhooks?
How do I add or remove points for a customer?
How do I export loyalty members and point activity?
How do I let only approved customers earn points?
How do I safely import customers or update points in bulk?
How do I save customer loyalty data to Shopify?
How do I store less customer data in Glow?
What is an active member in Glow?
Why isn't my loyalty program working as expected?
Why isn't the loyalty widget or product points block showing?
Why can't I access a Glow feature or setting?
How do I stop bot customers from earning points?
Why are customer accounts being created automatically?
Why aren't Glow discount codes working?
Why aren't login and registration links working?
Why didn't my customer earn points for an order?