Customers can redeem their points from the Glow widget placed on your website. By default, we'll place a "Launcher" button in the bottom right corner of your website that will launch the widget.
Customers will have the option to choose any rewards you've set up in Glow that they have enough points to get. If they do not enough points for a reward, then they will be shown the number of points necessary to get the reward.
- Why didn't my customer receive points for their order?
- Why aren't my discount codes working?
- What do my customers see?
Please let us know if you have any questions.
The Glow Team