Customers can redeem their points from the Glow widget placed on your website. By default, we'll place a "Launcher" button in the bottom right corner of your website that will launch the widget.
Customers will have the option to choose any rewards you've set up in Glow that they have enough points to get. If they do not have enough points for a reward, then they will be shown the number of points necessary to get the reward.
Once they click Get Reward, the reward will show in their discount list:
The customer can either 'copy it to their clipboard' and paste the code manually or click 'apply' to automatically apply it to their Shopify cart.
- Why didn't my customer receive points for their order?
- Why aren't my discount codes working?
- What do my customers see?
- Need help customizing Glow?
Please let us know if you have any questions.
The Glow Team