Glow Loyalty Help Center

Glow Settings & Configuration

Learn how to set up your Glow Loyalty account for Shopify.

17 articles

Written by Chris Rak, Ryan P. and Brandon Swift

How to customize and translate the text in Glow

You can change all of the text displayed in the glow widget and emails, and translate them to another language.

Written by Chris Rak. Updated over a week ago

Getting Started with Glow Loyalty, Rewards & Referrals

Learn the basics of Glow Loyalty for Shopify in this quick start tutorial. Create a loyalty program to reward your customers with points.

Written by Ryan P.. Updated over a week ago

How can I import my existing customers?

We provide free import and migration services for users of Glow Loyalty. Just email us a simple .csv file and we'll do the rest.

Written by Brandon Swift. Updated over a week ago

How can I change my settings?

You can turn on and off rewards and other basic settings by going through the setup wizard

Written by Brandon Swift. Updated over a week ago

How can I add my logo?

Written by Brandon Swift. Updated over a week ago

Adding text to your launcher button

Written by Brandon Swift. Updated over a week ago

Alternative ways to launch the widget

Written by Brandon Swift. Updated over a week ago

How can I setup custom order rules?

Written by Brandon Swift. Updated over a week ago

How to configure points for specific collections

You can override points for specific collections. This includes setting bonuses or excluding collections form earning points altogether

Written by Brandon Swift. Updated over a week ago

How to setup VIP tiers and multipliers

Learn how to setup reward tiers and membership levels using the VIP Multiplier or "VIP Tiers" on Glow Loyalty.

Written by Ryan P.. Updated over a week ago

Glow email settings and customization

In Glow, there is a settings page specifically for emails. Here you can edit, as well as enable or disable any sent from the system.

Written by Chris Rak. Updated over a week ago

How to set up an affiliate program to reward customer referrals on Shopify

In this tutorial we'll show you how to set up referral rewards for your customers on Shopify to create an affiliate program in minutes.

Written by Ryan P.. Updated over a week ago

How can I offer a free product as a reward?

Written by Brandon Swift. Updated over a week ago

How can I add the total points earned to my product page?

Add a custom bar to your product pages to display the points a customer can earn by making the purchase

Written by Brandon Swift. Updated over a week ago

How can I automatically open a section of the widget?

Written by Brandon Swift. Updated over a week ago

Embedding customer point history

Written by Brandon Swift. Updated over a week ago

How can I disable the "Rewards" button?

Written by Brandon Swift. Updated over a week ago