A fixed amount discount reward lets customers exchange points for a discount worth a specific amount of money.

For example, you can create a reward where customers spend 1,500 points to get $15 off an order.

Use this reward type when you want the discount value to stay the same every time the reward is redeemed.

Before you create the reward, decide:

The point cost and discount value are different settings. The point cost is what the customer spends. The reward value is the amount the customer gets off their order.

From your Glow dashboard, go to Rewards > Manage Rewards, then select Add Reward.

Give the reward a clear customer-facing name. Customers will see this name when they redeem their points.

In Reward Type, choose Fixed Amount Off.

Enter the point cost in How many points does this reward cost?

Then enter the discount amount in Reward Value.

For example, to let customers spend 1,500 points for $15 off:

Glow may also show Total spent to qualify for reward under the point cost. This is an estimate based on your store's points-per-purchase earning rule. It is not the reward value.

Use Discount Applies to to decide which orders can use the discount code created by this reward.

You can choose:

If you choose Order above a minimum amount, enter the minimum order amount.

For example, if you set the minimum to 50, customers can only use the discount code on orders that meet the minimum order amount.

If you choose Single Product or Single Collection, Glow will ask you to select the product or collection.

The reward usage settings control how often customers can redeem the reward and how often the generated discount code can be used.

Use How many times can the reward be redeemed? to control how often customers can exchange points for this reward.

You can choose:

Use Once redeemed, how many times can the customer use the discount? to control how many times the generated discount code can be used.

For most rewards, 1 is the safest setting because the discount code can only be used once.

Use Purchase Type to choose whether the discount applies to one-time purchases only or both subscription and one-time purchases.

Subscription discounts require a subscription app and are only relevant if your store sells subscriptions.

Use Discount Combinations to decide whether discount codes created from this reward can combine with Shopify order, product, or shipping discounts.

Use Discount Code Prefix if you want generated codes to start with a specific prefix. This can make reward codes easier to recognize later.

For example, a prefix like FIXED15- makes it clear that the code came from your $15 fixed amount reward.

Set Enabled? to Enabled, then select Save Reward.

After saving, Glow sends you back to the Manage Rewards page. The reward appears in your rewards list with the type Fixed.

The Value column shows the discount amount. The Cost column shows how many points the customer needs to redeem the reward.

When a customer has enough points, they can redeem the reward in the customer-facing rewards widget.

Glow creates a discount code for the fixed amount you set and subtracts the reward's point cost from the customer's balance.

For example, if the reward costs 1,500 points and gives $15 off, Glow subtracts 1,500 points and creates a $15 discount code.

Before relying on a new reward in your live loyalty program, test it with a customer who has enough points.

If the reward has a minimum order amount, product restriction, collection restriction, purchase type setting, or combination setting, test that behavior at checkout too.

Make sure the reward is enabled and the customer has enough points to redeem it.

Also check whether the reward is limited to a VIP tier, product, collection, or minimum order amount.

Check Reward Value. For a fixed amount reward, Reward Value is the currency amount the customer gets off the order.

The point cost only controls how many points the customer spends.

Check the reward's order restrictions, purchase type, and discount combination settings.

If the reward requires a minimum order amount, make sure the checkout meets that minimum.

Review How many times can the reward be redeemed?

If each customer should only redeem the reward once, choose Once per customer.