What is an active member?

Our plan limits are based on "Active Member Count." An "Active Member" is a member of your loyalty program who has points. Members with a zero point balance are not counted toward the limits on your plan.

Related Articles:

• How can customers redeem their points?

• Can customers use more than one discount code on an order?

• How can I offer a product as a reward?

• Need help customizing Glow?

Please let us know if you have any questions.

Sincerely,
The Glow Team