Use Settings > Widget Design to preview the loyalty widget and make basic visual changes, such as widget style, colors, and fonts.
The preview is helpful for checking how your widget will look before you review it on your live storefront.
Open the widget preview
In Glow, go to Settings > Widget Design.
Review the widget preview on the right side of the page.
Use the controls on the left to preview a customer, choose a widget style, and adjust colors or fonts.
The preview does not include every storefront feature. For a full test, sign in as a customer on your storefront and test the live widget there.
Preview as a customer
Use the Customer search field when you want to preview the widget as a specific Shopify customer.
This can help when you are checking customer-specific details such as point balance, available rewards, discounts, VIP tier behavior, or troubleshooting a customer support question.
Manual members cannot be previewed from this field. Use a Shopify customer record that Glow can match.
To return to the guest preview, choose View as logged-out visitor after selecting a customer.
Choose the widget style
Under Widget Style, choose the storefront widget style:
Modern (Recommended) is the current recommended widget.
Pop Up is the older widget style.
Changing the widget style updates the preview and saves the setting automatically.
Change widget colors
Use Main Color and Contrast Color to match your storefront brand.
The main color is used for prominent widget elements such as the widget header, buttons, and accents. The contrast color is used where Glow needs readable text or icons against the main color.
Because Widget Design changes save automatically, make color changes only when you are ready for them to apply to your storefront widget.
Change widget fonts
Paid plans can choose separate fonts for:
Heading Font
Body Font
Button Font
If you are on the Free plan, Glow shows an Upgrade button instead of the font selectors.
Save behavior
There is no save button on Settings > Widget Design. Changes to the widget style, colors, and fonts save automatically after you change them.
If you are experimenting, write down your original color values before changing them so you can restore them if needed.
Change widget text
Widget wording is managed separately from Widget Design.
To edit labels, buttons, messages, and other member-facing text, go to Settings > Translation. Keep any variables wrapped in {} because Glow replaces those with customer or program details.
Use Custom CSS only when you need more control
Most stores should start with Widget Design. Use Settings > Custom CSS only when you need a more advanced layout or styling change that is not available from the normal design controls.
Custom CSS is available on paid plans.
Common issues
I changed the preview but do not see the change on my storefront
Refresh your storefront page and reopen the widget.
If the widget still does not update, check that the Glow app embed is enabled in your Shopify theme and that the widget is allowed to show on the page you are testing.
The preview does not show the same state as my customer sees
The preview does not include every storefront feature. For customer-specific troubleshooting, test the live storefront while signed in as that customer or with a safe test customer.
I do not see font controls
Font controls are available on paid plans. Free-plan stores see an Upgrade button in the Fonts section.
I need to move or restyle the launcher button
Use the widget launcher and Custom CSS articles for more specific positioning and styling changes.
Related articles



