FAQ - Frequently Asked Questions

Search for the most frequently asked questions by users of Glow Loyalty for Shopify.

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18 articles in this collection
Written by Larry Brager and Brandon Swift

What kinds of rewards can I give my customers?

Using Glow, you can offer a variety of rewards including custom discounts, free shipping and free products
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Written by Larry Brager
Updated over a week ago

How does pricing work on Glow?

Compare the different pricing plans for Glow
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Written by Larry Brager
Updated over a week ago

What do my customers see?

The widget has a few different customer views
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Written by Brandon Swift
Updated over a week ago

How can customers redeem their points?

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Written by Brandon Swift
Updated this week

How can I give a customer points or deduct points from a customer?

You can manually add or subtract points from a customer at any time.
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Written by Brandon Swift
Updated over a week ago

What is an active member?

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Written by Brandon Swift
Updated over a week ago

How can I remove the Glow branding from my widget?

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Written by Brandon Swift
Updated over a week ago

Why didn't my customer receive points for their order?

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Written by Brandon Swift
Updated over a week ago

Why aren't my login and registration links working?

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Written by Brandon Swift
Updated over a week ago

Does Glow do custom development?

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Written by Brandon Swift
Updated over a week ago

Where do customers enter their birthday?

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Written by Brandon Swift
Updated over a week ago

Why aren't discount codes working?

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Written by Brandon Swift
Updated over a week ago

Does Glow work with Shopify POS?

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Written by Brandon Swift
Updated over a week ago

Can customers use more than one discount code on an order?

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Written by Brandon Swift
Updated over a week ago

Why are accounts being automatically created?

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Written by Brandon Swift
Updated over a week ago

Can I award points for likes and shares on facebook and instagram?

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Written by Brandon Swift
Updated over a week ago

Can I pause my loyalty program?

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Written by Brandon Swift
Updated over a week ago

How can I cancel my account?

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Written by Brandon Swift
Updated over a week ago