FAQ - Frequently Asked Questions
Search for the most frequently asked questions by users of Glow Loyalty for Shopify.
19 articles
Written by Larry Brager and Brandon Swift
What kinds of rewards can I give my customers?
Using Glow, you can offer a variety of rewards including custom discounts, free shipping and free productsWritten by Larry Brager. Updated over a week ago
How to enable the bot filter in Shopify
If you have bots creating spam accounts, you can help reduce this with ReCaptcha tools in ShopifyWritten by Larry Brager. Updated over a week ago
How does pricing work on Glow?
Compare the different pricing plans for GlowWritten by Larry Brager. Updated over a week ago
What do my customers see?
The widget has a few different customer viewsWritten by Brandon Swift. Updated over a week ago
How can customers redeem their points?
Written by Brandon Swift. Updated over a week ago
How can I give a customer points or deduct points from a customer?
You can manually add or subtract points from a customer at any time.Written by Brandon Swift. Updated over a week ago
What is an active member?
Written by Brandon Swift. Updated over a week ago
How can I remove the Glow branding from my widget?
Written by Brandon Swift. Updated over a week ago
Why didn't my customer receive points for their order?
Written by Brandon Swift. Updated over a week ago
Why aren't my login and registration links working?
Written by Brandon Swift. Updated over a week ago
Does Glow do custom development?
Written by Brandon Swift. Updated over a week ago
Where do customers enter their birthday?
Written by Brandon Swift. Updated over a week ago
Why aren't discount codes working?
Written by Brandon Swift. Updated over a week ago
Does Glow work with Shopify POS?
Written by Brandon Swift. Updated over a week ago
Can customers use more than one discount code on an order?
Written by Brandon Swift. Updated over a week ago
Why are accounts being automatically created?
Written by Brandon Swift. Updated over a week ago
Can I award points for likes and shares on facebook and instagram?
Written by Brandon Swift. Updated over a week ago
Can I pause my loyalty program?
Written by Brandon Swift. Updated over a week ago
How can I cancel my account?
Written by Brandon Swift. Updated over a week ago