FAQ - Frequently Asked Questions
Search for the most frequently asked questions by users of Glow Loyalty for Shopify.
How to enable the bot filter in Shopify
What kinds of rewards can I give my customers?
How does pricing work on Glow?
What do my customers see?
How can customers redeem their points?
How can I give a customer points or deduct points from a customer?
What is an active member?
How can I remove the Glow branding from my widget?
Why didn't my customer receive points for their order?
Why aren't my login and registration links working?
Does Glow do custom development?
Where do customers enter their birthday?
Why aren't discount codes working?
How to configure Glow to work with Shopify POS
Can customers use more than one discount code on an order?
Why are accounts being automatically created?
Can I award points for likes and shares on facebook and instagram?
Can I pause my loyalty program?
How can I cancel my account?